May 13th, 2009...3:04 pm

A slight delay

Hi everyone,

I know you’re counting on this to go live at exactly 3pm PT. 1 minute from now.

It’s embarrassing to say that, try as we might, it’s going to take a little longer.

And I’m noticing that this blog is having problems loading too! :-(

Please hang in there with us. We’ll be live just as soon as.

Also, please look out for an email that will deliver you direct to the sign up page.

Just hang, we’re working hard out to get this to you now!!!

From all of us here at Ponoko

22 Comments

  • Is a little longer a question of seconds? Minutes? Hours?

    Clearly the hordes of us vying to get the free offer for the first hundred are hammering your system pretty hard, but what can I say? It’s a great deal.

  • It would be nice to know a ballpark…I’m trying to move out of my apartment while all this is going on! Madness. :P

  • I am on the edge of my seat!

  • I’m with Kate! I’m packing things up and hoovering over my computer all at once!
    Hopefully it won’t be much longer!

  • Bookwyrm, I REALLY wish I could say it’s 3 minutes from now. In fact, I just wish it simply went live 19 mins ago as we promised you!

    But I can’t. *&^%$#$%^ :-(

    We’re working on it, hard out …. will update you as we go.

  • Me too. At least the blog is working now!

  • I hate to bug anyone, I know you guys are having a hard time with the big load. I’m just wondering whether it will be soon enough that I should keep sitting in front of my computer? Or is this like a go vacuum the living room, get a sandwich kind of wait? ;)

  • Too bad we can’t just get credit for being here now ;-)

  • Yeah, Melanie, that would be nice. What do you think, Ponoko Team? Promise us a free membership even if we’re eating dinner when things suddenly resolve? :-)

  • Kate, I like the way you ask questions! I think this is a “have a glass of wine and dream of all of the great making to be done” kind of wait. Hang in there Ponoko Team!

  • I understand the Ponoko’s Team frustration, but you all have been in the tech field long enough to KNOW that these types of launches slam the system hard. So this is NO surprise and that you are not prepared for it says a lot.

  • Man, I really wish I could, Bobbi! I’ve packed all my wine!

  • Well, Kate, at least you have already accomplished that bit of packing.
    How goes things Team Ponoko? No doubt you all will need a refreshment once this roll-out is finished!

  • Can I go to the loo and be back in time to partake in the offer?

  • Greg - we hear you loud and clear. As I say, this is embarrassing.

    We’ve tested this roll out many times. And in 5 tests this morning, anomalies appeared. Meaning it rolled live successfully 5 times - it took 14 minutes at one extreme, but 42 minutes at another. Unreliable.

    So to counter this we decided to roll it live at 1:30pm PT (90 minutes ahead of schedule). But no.

    So here we are. Annoyed that we’re letting you down. It’s NOT what we’re about. So yes, there will be a level playing field for everyone to be in the first 100.

    More as soon as I know more …

  • Go go go … http://success.ponoko.com/2009/05/13/its-prime-time-at-ponoko/

  • YES! Thank you so much!

  • 503 Service Unavailable
    No server is available to handle this request.

    Dang!

  • I’m signed up. How do I know if I’m in the first 100?

  • Okay, worked out the kinks, Thank you! Now, how do I know if I made it in time to get the 30 days free?

  • yay! I’m in the first 100. You’ll get an email confirmation as well a message in your Ponoko account congratulating you on making it in :-)

  • Nothing but errors after I enter my CC info. Twice now, doh!

    “We’ve logged this error and will get fixing as soon as we can.”

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