Success at Ponoko

Ok. So back in March this year we asked our original Prime subscribers to tell us 2 things - what needs to be added to Prime and what do you love about Prime.

In response to that we’ve added 5 new features to Prime.

And here’s what some of them said they love about Ponoko & Prime …

Doug, Cincinnati, Ohio, United States
“How amazing is this service? Almost any 2-D design, on a ton of materials, delivered to your door. Love it. And Prime makes this into a profitable business model. That’s huge.”

Kat O’Shaughnessy, Brampton, ON, Canada
“Soooo quick - I was very impressed, and the customer service is absolutely top-notch!”

Mike, Clearwater, FL, USA
“Thanks! I think it’s great - but wow the price has gone up since I signed up so I feel really lucky I got in.”

Leslie, San Francisco, CA, USA
“Ponoko’s DesignMake Prime service is an fantastically affordable option for a small business like my own! Ponoko staff respond quickly and enthusiastically to my requests for new materials and estimates. The turnaround time has been amazing too! Quite simply, the Designmake Prime service offers you unparalleled turnaround time and quality of service at an affordable monthly rate.”

Jennifer, Oswego, IL, USA
“My savings have been substantial.  Even ordering one small item a month it pretty much evens out the cost.  I’m looking forward to being able to roll that savings into expanding my line, with bigger and better products!”

Dylan Johnson, Denver, CO, United States
“Desingmake Prime has dramatically reduced my costs which allow me to sell my creations cheaper which has allowed my buyers to buy more.  On some Art Nouveau lettering pendants I recently sold to a jewelry store close to me I did very well and the buyer was able to do very well also and that was on one of the first things I had made!”

Nadia, London, UK
“I ordered some prototype parts I had designed for jewellery-making, and John Lewis and the team were in constant contact with me, answering all my questions and suggesting some design modifications that would ensure that my prototypes came out perfect.  Thanks, John!  I also really appreciate that it only took about 6 days from when I sent in the design to when I was holding it in my hands - extremely quick service.”

Troy Robert, Roma, Italia
“Ponoko HQ is almost literally half the world away. Yet since I became a Prime member I’ve felt like the Ponoko team are friends of mine who live on the other side of town (who keep strange hours).  I always talk about these great guys who help me fast prototype and realise product.  My Italian friends are jealous.”

Charlie Nancarrow, Albert Park, Victoria, Australia
“Such an inspiring service. If only I had more time, I would spend it all creating designs to be cut by Ponoko. This service is only going to get better, with the great Ponoko Team, always impressing and out exceeding my lofty expectations in the areas of customer service and product improvment.”

Bec, Melbourne, Australia
“The massive savings I have made being a Prime member have allowed me  to  grow my range much quicker than anticipated.  One of the best feature is the priority making which allows for me to order on customer demands and of course I love the extra margin I make whilst still keeping my goodies well priced for my retail market. Thanks a mill! MWAH xoxoxox”

Chris, Wellington, New Zealand
“The Ponoko service was a dream come true - I love making things and Ponoko has helped me to realise so much that wouldn’t have made it off the drawing board without them. Sometimes, however, I’ve had to reign in some of my more ’speculative’ (read ‘crazy’) ideas due to budget constraints. Prime has changed that. The greatly reduced costs have meant that I’ve been able to act on ideas that I might otherwise not have - ideas which have brought me the most pleasure so far!”

Michael, Brisbane, QLD, Australia
“When I signed up I was clueless about making things. My first submission had some problems with it, but thanks to my Prime subscription I received all the help I needed to get it right. Their help meant I didn’t have to make as many test prototypes, saving me not only money but a lot of time too! THANKS Ponoko Prime!”

Ben, Excelsior, Minnesota, USA
“I feel it has kept me more invested in my designing.  I know that in order to get the most out of it I need to keep designing and making.  I don’t think I would have been able to get through my last project as quickly if I didn’t feel that time was of the essence.  Plus it made the cost of prototyping it way more reasonable.”

Colin, Brooklyn, NY, USA
“Ponoko’s personal service and interaction has been phenomenal…especially when sourcing custom materials.”

Jen, Los Angeles, CA, USA
“Designmake Prime is awesome. If you plan on making a lot of pieces you can’t beat the price. The nominal monthly fee is worth it for the reduced cutting and shipping costs. The skies the limit!”

Victoria, Spain
“Shipping cost has been really reduced. Thanks!”

So now you know. And you can read more about it or test it out.